NovoHire, Inc. Terms of Use
Last Updated: May 2026
These Terms of Use (“Terms”) govern access to and use of the websites, applications, platforms, and services operated by NovoHire, Inc. d/b/a Jobflow (“Jobflow,” “NovoHire,” “Company,” “we,” “us,” or “our”), including:
https://www.myjobflow.com
https://platform.myjobflow.com
related websites, applications, browser extensions, APIs, AI-assisted workflows, and services (collectively, the “Services”).
By accessing or using the Services, creating an account, or otherwise interacting with Jobflow, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, do not access or use the Services.
1. Eligibility
You must be at least 16 years old to use the Services.
By using the Services, you represent and warrant that:
you have the authority to enter into these Terms
information you provide is accurate and complete
your use of the Services complies with applicable law
If you access the Services on behalf of an organization, workforce agency, educational institution, or employer, you represent that you have authority to bind that entity to these Terms.
2. Description of Services
Jobflow is an AI-assisted employment and workforce platform designed to support:
resume optimization
resume tailoring
cover letter generation
job matching
job fit coaching
employment workflow organization
workforce development support
placement and recruiting assistance
candidate sourcing and referral workflows
Jobflow may utilize AI-assisted workflows, third-party AI providers, cloud infrastructure providers, and automated processing systems to deliver portions of the Services.
3. AI-Assisted Functionality
Human Oversight
Jobflow is designed as a human-in-the-loop platform:
AI-generated outputs remain reviewable, editable, and user-controlled prior to use or submission
users remain responsible for reviewing and approving final materials
Jobflow does not autonomously make employment, eligibility, governmental, or legal decisions
AI Output Limitations
AI-generated content may:
contain inaccuracies
omit relevant information
produce incomplete or imperfect outputs
reflect limitations of underlying models or user-provided information
Users are solely responsible for reviewing, validating, and approving all outputs prior to use, submission, publication, or reliance.
Third-Party AI Providers
Jobflow utilizes commercial API-based AI services from providers including OpenAI and Anthropic for inference and generation workflows.
Jobflow does not use customer organizational data to train proprietary foundation models.
4. Accounts & Security
Certain features require account registration.
You are responsible for:
maintaining account confidentiality
safeguarding authentication credentials
restricting unauthorized access to your account
promptly notifying Jobflow of suspected unauthorized access or security incidents
You are responsible for all activities occurring under your account.
Jobflow may suspend or restrict accounts reasonably suspected of:
unauthorized use
fraudulent activity
abusive behavior
security violations
violations of these Terms
5. Acceptable Use
You agree not to use the Services to:
Unlawful or Harmful Conduct
violate laws or regulations
engage in fraud, deception, or impersonation
infringe intellectual property rights
distribute unlawful, harmful, threatening, abusive, or defamatory content
AI Misuse & Security Abuse
attempt prompt injection or model manipulation
attempt extraction of confidential system information
interfere with platform security controls
upload malicious code or harmful content
attempt unauthorized access to systems or accounts
reverse engineer platform AI workflows or proprietary systems except as permitted by law
Improper Employment or Governmental Usage
use AI-generated outputs as the sole basis for employment, eligibility, or governmental decisions without human review
unlawfully discriminate against individuals
attempt to infer protected classes unlawfully
Unauthorized Commercial Usage
resell or commercially exploit the Services without authorization
scrape or systematically extract platform data
use automated tools to interfere with platform operations
Jobflow may monitor platform usage and investigate violations of these Terms or applicable law.
6. Workforce, Employer & Organizational Accounts
Jobflow may provide Services to:
Individual job seeker subscribers
workforce boards
educational institutions
employers
enterprise organizations
recruiting or placement organizations
Organizational administrators and workforce personnel do not receive unrestricted access to private user accounts or user-generated employment materials unless explicitly shared by the user or otherwise authorized.
Certain workforce or employer-related functionality may involve:
candidate referrals
job matching
sourcing workflows
reporting dashboards
organizational administration tools
Users remain responsible for determining whether to share employment materials or participate in referral workflows.
7. User Content & OwnershipUser Content
Users may upload, create, generate, or submit:
resumes
cover letters
employment materials
prompts
job application information
other user-generated content (“User Content”).
Users retain ownership rights to their User Content.
By submitting User Content, you grant Jobflow a limited, non-exclusive license to host, process, transmit, display, store, and utilize such content solely as necessary to provide and improve the Services.
Responsibility for User Content
Users are solely responsible for:
the legality and accuracy of User Content
ensuring they possess necessary rights and permissions
reviewing AI-assisted outputs prior to use
8. Job Listings & Third-Party Opportunities
Jobflow may display, aggregate, or reference third-party job opportunities or employment-related content.
Jobflow does not guarantee:
the availability of any position
the accuracy of job postings
employer responses
interviews
hiring outcomes
compensation
employment offers
Jobflow is not responsible for third-party employers, recruiters, job boards, or external websites.
9. Intellectual Property
The Services, including platform software, interfaces, branding, workflows, algorithms, graphics, text, and proprietary functionality, are owned by NovoHire, Inc. and protected by applicable intellectual property laws.
Except as expressly permitted, users may not:
copy
reproduce
distribute
modify
create derivative works from
reverse engineer
commercially exploit
the Services or proprietary platform components.
Nothing in these Terms transfers ownership of Jobflow intellectual property to users.
10. Feedback
If you provide suggestions, ideas, feedback, or recommendations regarding the Services (“Feedback”), you grant Jobflow a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate such Feedback without restriction or compensation.
11. Privacy & Data Use
Use of the Services is subject to Jobflow’s Privacy Policy.
By using the Services, you acknowledge that:
information may be processed through AI-assisted workflows
Jobflow utilizes authorized subprocessors and infrastructure providers
certain data may be processed through commercial API-based AI providers
operational logging and monitoring practices are maintained for security and platform integrity purposes
12. Subscription & Billing
Certain Services may require payment of subscription or usage fees.
By purchasing paid Services, you authorize Jobflow and its payment providers to charge applicable fees using your selected payment method.
Auto-Renewal
Subscriptions may automatically renew, unless otherwise stated, unless canceled prior to the renewal date.
Pricing Changes
Jobflow may modify pricing, features, or subscription structures prospectively upon reasonable notice.
Refunds
Except where required by law or expressly stated otherwise, fees are non-refundable.
13. Suspension & Termination
Users may stop using the Services at any time.
Jobflow may suspend, restrict, or terminate access to the Services where reasonably necessary to:
protect platform security
prevent abuse or misuse
comply with legal obligations
enforce these Terms
investigate suspected violations
Termination does not relieve users of obligations accrued prior to termination.
14. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOBFLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY
RELIABILITY
AVAILABILITY
Jobflow does not guarantee:
employment outcomes
hiring decisions
job placement
platform availability
uninterrupted service
error-free AI outputs
AI-assisted outputs are intended as decision-support and workflow-assistance tools only.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOBFLOW SHALL NOT BE LIABLE FOR:
INDIRECT DAMAGES
CONSEQUENTIAL DAMAGES
LOSS OF PROFITS
LOSS OF DATA
BUSINESS INTERRUPTION
EMPLOYMENT-RELATED LOSSES
DECISIONS MADE BY USERS, EMPLOYERS, OR ORGANIZATIONS
ARISING FROM OR RELATED TO USE OF THE SERVICES.
JOBFLOW’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
THE AMOUNT PAID BY THE USER TO JOBFLOW DURING THE PRIOR 12 MONTHS OR $100 USD.
Some jurisdictions may not permit certain limitations.
16. Indemnification
You agree to indemnify and hold harmless Jobflow, NovoHire, Inc., affiliates, officers, employees, contractors, and partners from claims, damages, liabilities, losses, or expenses arising from:
your use of the Services
your User Content
your violation of these Terms
unlawful or unauthorized conduct
17. Third-Party Services
The Services may integrate with or reference third-party:
job boards
AI providers
cloud infrastructure providers
websites
APIs
applications
Jobflow is not responsible for third-party services or content outside its control.
18. Modifications to the Services or Terms
Jobflow may modify:
the Services
platform functionality
pricing
policies
these Terms
from time to time.
Updated Terms become effective upon posting unless otherwise stated.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
19. Governing Law
These Terms shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles.
20. Severability
If any provision of these Terms is held unenforceable, the remaining provisions shall remain in effect.
21. Contact Information
Questions regarding these Terms may be directed to:
NovoHire, Inc.
support@myjobflow.com
